Visitors with disabilities
Discover all the services and visitor options available for people with disabilities.
Plan your visit
Get your tickets
For individual visitors, no booking is required! Simply go to the ticket office on the day of your visit with your proof of eligibility to enjoy priority and free access to the monument with your companion.
Admission to the monument is free for people with disabilities and one accompanying person, upon presentation of a valid proof of eligibility at the monument’s ticket office: a valid ‘Mobility Inclusion’ card marked ‘priority’ or ‘disability’ (or an equivalent foreign certificate). This proof of eligibility also grants priority access.
Recipients of the Adult Disability Allowance (AAH) are also entitled to free admission upon presentation of an AAH certificate issued within the last 6 months.
A parking permit does not entitle the holder to free admission, but does allow priority access.
The monument’s staff are on hand to assist you. However, arranging assistance for people with reduced mobility may prove difficult at midday, as staff are less available between 12 noon and 2 pm. To help you plan your visit as effectively as possible, please contact us on 04 66 53 95 48.
Groups
For all groups of 8 or more people, booking with the Aigues-Mortes Towers and Ramparts Booking Office is compulsory. Self-guided or guided tours (groups of 8 to 20 people): €20 ** on presentation of proof of eligibility.
Adapted tour routes
Whether visiting as individuals or as pre-formed groups, and whether on a self-guided or guided tour, visitors with disabilities may be offered a dedicated and tailored service to meet their needs, depending on their disability and the facilities available. Visit the pages dedicated to different specific needs to find out more.
Facilities for your comfort
The monument provides facilities to make your visit more comfortable:
- a magnifying glass, available at reception
- a wheelchair, available at reception
- a Braille booklet on the history of the Towers and ramparts of Aigues-Mortes
These aids are available free of charge from staff members upon presentation of a valid form of ID.
Visitor assistance facilities
Facilities designed to enhance understanding and knowledge of the monument and to improve the quality of your visit are featured along the tour route.
Booklet in FALC
Download the visitor’s booklet in FALC (easy to read and understand).A printed copy is also available free of charge at the monument’s reception.
Booklet in large print
Download the visitor booklet in large print, compatible with your screen reader.A printed version is also available free of charge at the monument’s reception.
Public Accessibility Register
In accordance with legal requirements, the Towers and Ramparts of Aigues-Mortes provides its visitors with a Public Accessibility Register. This contains information regarding the level of accessibility of the site and its services.
The Public Accessibility Register can be viewed on request from reception staff. It can also be downloaded below.
Contact us
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Enquiries and bookings
Reception and Security
04 66 53 95 48
resaaigues-mortes@monuments-nationaux.fr -
Information and bookings for tours and talks in French Sign Language
public.sourd@monuments-nationaux.fr