Social sector organisations and support networks

Self-guided tour of the visitor centre, towers and ramparts (1½ to 2 hours)

Explore the site under the supervision and guidance of the group leader.

Tailored tour (1 hour to 1 hour 30 minutes)

A tailored tour focusing on the monument’s history, led by a cultural guide. The itinerary and content can be adapted to suit your needs.

Heritage workshop (2 to 2.5 hours)

Led by a cultural guide, the heritage workshop comprises a themed tour and a creative arts session in the education room.

Free individual admission is available to jobseekers and those receiving minimum social benefits. The list of accepted proof of eligibility is available on the Aigues-Mortes Towers and Ramparts website (“Visit > Practical Information”).

Booking

 Booking is compulsory, including for groups visiting the monument independently. 

• For self-guided and guided tours of the Tour de Constance, please send your enquiry to resaaigues-mortes@monuments-nationaux.fr
• For accessible tours and heritage workshops, please contact enzo.roux@monuments-nationaux.fr

Please remember to include the following details:

• Desired date and time of visit
• Name of the institution or organisation
• The organisation’s registered address
• Surname, first name, telephone number and email address of the person in charge of the group
• Number of participants
• Number of accompanying adults
• Type of activity required
• Will any people with disabilities be taking part in the activity?

Once we have received your request, we will assess its feasibility and, if applicable, send you a confirmation/booking contract to present at the ticket office on the day of your visit, along with payment details. 

Payment at the ticket office (credit card, cheque, cash and purchase order):

Payment is to be made on the day of your visit at the ticket office of the Towers and Ramparts of Aigues-Mortes.

The following payment methods are accepted: 

• Cheques (made payable to the ‘Treasurer of the Towers and Ramparts of Aigues-Mortes’), 
• Credit card, 
• Cash
• Original purchase order (+photocopy) 

 In the event of cancellation, please give as much notice as possible.

Payment by purchase order:

Only local authorities and public bodies or equivalent organisations (town halls, public institutions, public and private schools, municipal tourist offices) may submit a purchase order (PO). It is sometimes referred to as a ‘town hall voucher’ in certain local authorities.

A purchase order allows you to pay by administrative payment order after the visit. The purchase order is a financial commitment: it must be sent to us before the visit or, at the very least, presented at the ticket office upon the group’s arrival. It is an accounting document which must be in order.

Because access to heritage, culture and leisure activities is a powerful driver of inclusion and social cohesion, the towers and ramparts of Aigues-Mortes have partnered with Cultures du Cœur Gard.

This organisation supports local social services to help the people they assist access cultural, sporting and leisure activities through its Solidarity Ticket Scheme. Working with a network of cultural partners in the Gard region, it develops a range of free activities and provides support based on cultural mediation.

Thanks to this partnership, organisations affiliated with Cultures du Cœur Gard can offer their service users:

• free admission to visit the towers and ramparts of Aigues-Mortes via the Solidarity Ticket Scheme;
• free admission for organised groups as part of an event, a guided tour, an accessible tour or a heritage workshop.

Would you like to find out more?

If your organisation would like to join the network or find out more about membership terms and the schemes on offer, please contact:

Cultures du Cœur Gard27rue de Saint-Gilles30000 Nîmes

Telephone: 06 10 40 8474 Email: cdc30@culturesducoeur.org